How to Perform a Software Update

WHY SHOULD I UPDATE? 

AdHawk is constantly working on improving the AdHawk MindLink experience and will periodically provide software and firmware updates to make the system more accurate, robust and easier to use. We recommend staying up to date with the latest software (AdHawk Hub and Backend) and firmware to ensure you are getting the most out of your AdHawk MindLink eye tracking glasses.

HOW DO I UPDATE? 

To update, begin with the AdHawk Backend. After launching the backend service (either by launching the AdHawk Hub or launching from the AdHawk Backend shortcut), click on the upward arrow in the bottom right corner of your screen to reveal the system tray, as seen below.

Next right click the AdHawk Backend, and then select “Check for updates…”.

From here follow the popup instructions by clicking next. The AdHawk Backend will automatically close and relaunch at the end of the update. 

Next, launch the AdHawk Hub, select a profile and go to Help>”Check for updates…”. 

From here follow the popup instructions by clicking next. Ensure that the "upgrade to beta releases if available" box is unchecked.   The AdHawk Backend will automatically close and relaunch at the end of the update. 

After the update, you should be prompted to upgrade the firmware the next time you connect your AdHawk MindLink glasses while the AdHawk Hub and AdHawk Backend Service are running. They can be updated by simply following the on screen instructions, clicking "OK", "Next", and "Finish", when prompted. 

Once the firmware update is complete, place the AdHawk MindLink glasses in the calibration fixture and select “Device Calibration” from the tools menu. Click Next when the glasses are in the calibration fixture and connected to the PC.

 Once the device calibration is completed, you are ready to start eye tracking with the latest AdHawk software.

AFTER I UPDATED, I GET A PROMPT TO UPDATE THE FIRMWARE EVERY TIME I LAUNCH? 

This is an issue that is caused from not updating the AdHawk Backend. Make sure you updated both the AdHawk Backend and the AdHawk Hub. Instructions from how to update the AdHawk Backend can be seen above.